FAQ

Frequently Asked Questions

Lisa Sheás start at $300 USD and the custom Chucks start at $225 USD. Wedges, high tops and boots are more expensive due to the extensive bead work and craftsmanship required to create a Lisa Sheá custom design. Process will vary based on the client’s requests, labor and materials and detailed customization.

We accept all major credit cards i.e., MC, Visa, AMEX and Discover. Same payments also offered through Paypal. Please login as a “guest” if you do not have an account for express checkout.

All shoes will be purchased by Lisa Sheá after a client consultation. Any special request will be considered on a case by case basis. Please consult with a Lisa Sheá Customer Service representative with questions or concerns.

A pair of custom designed Lisa Sheá may take anywhere from 6-8 weeks to complete. Designs that require immediate attention and a shortened delivery time frame will be considered a RUSH order. RUSH orders will be considered on a case by case basis and will require an additional fee. Please consult with a Lisa Sheá Customer Service representative for any questions.

Yes. During the client consultation, clients may specify what type and size of heel they would like to have. All details will be covered during your one on one consultation.

With any sort of embellishment, there’s no absolute guarantee that they will stay on. If you’re rough with them, of course you WILL loose crystals. Think of your shoes as a white sweater, once you put it on you go that extra mile not to get it dirty. Your pair should be treated with the same care. In the event that some fall off, I supply all my clients with a small bag of crystals. With a drop of superglue and some tweezers, the’re back on.

Yes a down payment of 50% is required to place a custom order at the conclusion of of your consultation. All down payments are non-refundable. Custom materials are immediately ordered upon receiving payment. You may also pay in full. Keep in mind payment has to be made before any construction starts on a design.

All prices are based on the size of the shoe, the materials used, detailed customization and labor to create that specific design requested. Larger sizes and shoes like wedges can require as much as double the amount of materials. All materials i.e., crystal stones, rose petals, etc are all hand placed one at a time.

Yes absolutely. A swatch is encouraged to get the shoes perfectly matched with what ever you have in mind. Colors may slightly differ depending on the variety of computer screens, picture text message etc. Please speak with Lisa Sheá during your client consultation or contact Customer Service to send a swatch.

USPS Priority shipping is $10 USD. It will be added at checkout. Outside of USA please contact us. If you need expedited shipping please contact us.